Senghor Logistics welcomed three customers from as far away as Ecuador. We had lunch with them and then took them to our company to visit and talk about international freight cooperation.
We have arranged for our customers to export goods from China to Ecuador. They came to China this time to find more cooperation opportunities, and they also hope to come to Senghor Logistics to understand our strengths in person. We all know that international logistics freight rates were very unstable and very high during the pandemic (2020-2022), but they have stabilized for the time being. China has frequent trade exchanges with Latin American countries such as Ecuador. Customers say that Chinese products are of high quality and very popular in Ecuador, so freight forwarders play a very important role in the import and export process. In this conversation, we demonstrated the company's advantages, clarified more service items, and how to help customers solve problems in the import process.
Do you want to import products from China? This article is also for you who have the same confusion.
Q1: What are the strengths and price advantages of Senghor Logistics Company?
A:
First of all, Senghor Logistics is a member of WCA. The founders of the company are very experienced, with an average of more than 10 years of industry experience. Including Rita, who is dealing with customers this time, she has 8 years of experience. We have served many foreign trading companies. As their designated freight forwarders, they all think that we are responsible and efficient.
Second, our founder members have experience working in shipping companies. We have accumulated resources for more than ten years and are directly connected with shipping companies. Compared with other peers on the market, we can get very good first-hand prices. And what we hope to develop is a long-term cooperative relationship, and we will give you the most affordable price in terms of freight rates.
Third, we understand that due to the pandemic in the past few years, sea freight and air freight prices have increased and fluctuated greatly, which has been a great problem for foreign customers like you. For example, just after quoting a price, the price goes up again. Especially in Shenzhen, prices fluctuate greatly when shipping space is tight, such as around China’s National Day and New Year. What we can do is provide the most reasonable price in the market and priority container guarantee (must go service).
Q2: Customers report that current shipping costs are still relatively volatile. They import goods from several important ports such as Shenzhen, Shanghai, Qingdao, and Tianjin every month. Can they have a relatively stable price?
A:
In this regard, our corresponding solution is to conduct evaluations during periods of very large market fluctuations. For example, shipping companies will adjust prices after international fuel prices increase. Our company will communicate with shipping companies in advance. If the freight rates they provide can be applied to a months or even longer, then we can also give customers a commitment to this.
Especially in the past few years affected by the pandemic, freight rates have fluctuated greatly. Ship owners in the market also have no guarantee that current prices will be valid for a quarter or for a longer period of time. Now that the market situation has improved, we will attach a validity period as long as possible after the quotation.
When the customer's cargo volume increases in the future, we will hold an internal meeting to discuss the price discount, and the communication plan with the shipping company will be sent to the customer by email.
Q3: Are there multiple shipping options? Can you reduce the intermediate links and control the time so that we can transport it as quickly as possible?
Senghor Logistics has signed freight rate agreements and booking agency agreements with shipping companies such as COSCO, EMC, MSK, MSC, TSL, etc. We have always maintained close cooperative relationships with shipowners and have strong capabilities in acquiring and releasing space. In terms of transportation, we will also provide options from multiple shipping companies to ensure transportation as soon as possible.
For special products such as: chemicals, products with batteries, etc., we need to send information in advance to the shipping company for review before releasing the space. It usually takes 3 days.
Q4: How many days of free time are there at the destination port?
We will apply with the shipping company, and generally it can be allowed up to 21 days.
Q5: Are reefer container shipping services also available? How many days is the free time?
Yes, and the container inspection certificate is attached. Please provide us with the temperature requirements when you need. Since the reefer container involves electricity consumption, we can apply for free time for about 14 days. If you have plans to ship more R.F in the future, we can also apply for more time for you.
Q6: Do you accept LCL shipping from China to Ecuador? Can collection and transportation be arranged?
Yes, Senghor Logistics accepts LCL from China to Ecuador and we can arrange both consolidation and transportation. For example, if you purchase goods from three suppliers, the suppliers can uniformly send them to our warehouse, and then we deliver the goods to you according to the channels and timeliness you need. You can choose sea freight, air freight, or express delivery.
Q7: How is your relationship with various shipping companies?
Pretty good. We have accumulated a lot of contacts and resources in the early stage, and we have employees with experience working in shipping companies. As a primary agent, we book space with them and have a cooperative relationship. We are not only friends, but also business partners, and the relationship is more stable. We can solve the customer's needs for shipping space and avoiding delays during the import process.
The booking orders we allocate to them are not limited to Ecuador, but also include the United States, Central and South America, Europe, and Southeast Asia.
Q8: We believe that China has great potential and we will have more projects in the future. So we hope to have your service and price as support.
Of course. In the future, we also have plans to refine our shipping services from China to Ecuador and other Latin American countries. For example, customs clearance in South America is currently relatively long and difficult, and there are very few companies on the market providing door-to-door services in Ecuador. We believe this is a business opportunity. Therefore, we plan to deepen our cooperation with powerful local agents. When the customer's shipment volume stabilizes, local customs clearance and delivery will be covered, allowing customers to enjoy one-stop logistics and receive goods easily.
The above is the general content of our discussion. In response to the above-mentioned issues, we will send meeting minutes to customers by email and clarify our obligations and responsibilities so that customers can rest assured about our services.
The Ecuadorian customers also brought a Chinese-speaking translator with them on this trip, which shows that they are very optimistic about the Chinese market and value cooperation with Chinese companies. At the meeting, we learned more about each other's companies and became clearer about the direction and details of future cooperation, because we both want to see more growth in our respective businesses.
Finally, the customer thanked us very much for our hospitality, which made them feel the hospitality of the Chinese people, and hoped that future cooperation would be smoother. For Senghor Logistics, we feel honored at the same time. This is an opportunity to expand business cooperation. Customers have traveled thousands of miles from as far away as South America to come to China to discuss cooperation. We will live up to their trust and serve customers with our professionalism!
At this point, do you already know something about our shipping services from China to Ecuador? If you want to know more details, please feel free to consult.
Post time: Oct-13-2023
